Privacy Policy

Last updated: January 11, 2026

1. Information We Collect

BluePay collects information you provide directly to us, such as when you:

• Register as a vendor from any African country
• Create and list digital products, courses, or services
• Make purchases using mobile money or other payment methods
• Contact us for support

Personal Information

• Name and contact information
• Email address
• Mobile phone number (for mobile money payments)
• Payment information (M-Pesa, Airtel Money, bank details)
• Country and location data (from 17+ African countries)
• National ID or government identification

Usage Information

• Device information
• IP address
• Browser type
• Pages visited
• Time spent on platform

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and payments
• Send you important updates and notifications
• Improve our platform and user experience
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With payment processors to complete transactions
• With vendors when you purchase their products
• When required by law or legal process
• To protect our rights and prevent fraud
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data
• Secure payment processing
• Regular security audits
• Access controls and authentication
• Secure data transmission (HTTPS)

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Opt out of marketing communications
• Data portability
• Object to processing

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze platform usage
• Improve user experience
• Provide personalized content

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our platform integrates with third-party services such as:

• African mobile money services (M-Pesa, Airtel Money, Orange Money)
• International payment processors (PayPal, Stripe)
• Bank transfer systems across Africa
• Email services (PHPMailer)
• Analytics tools
• Cloud storage providers

These services have their own privacy policies, which we encourage you to review.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

12. Contact Us

If you have questions about this privacy policy, please contact us at:

• Email: info@bluepay.sbs
• Phone: +254 742 783 614
• Address: Nairobi, Kenya